Google 5 star reviews help your business grow in detail and reputation quickly. In this article, we will tell you what a 5 star review is andhow the Google Review Score algorithm calculates the review score.
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It is a system of Google where customers can express their opinion, and Google presents them to others. You may be surprised to know that the review score, also known as the average rating, is not directly based on the arithmetic mean of the stars. It is calculated using various metrics, such as the average rating of reviews on your business profile and reviews from other review sites like Yelp.
So even if all your customers rate you 5 out of 5, your review score or average star will be 4.8, which is not a straight 5 star rating. This is why positive reviews are so critical. For 48% of customers, if your business page has a rating of fewer than 4 stars, they won’t look at you twice, and an excellent positive review must accompany the rating.
Now you understand why reviews are so important to get a higher star rating. But you will never get an average rating of 4.8 from customers. This brings your average rating down from 4.3 to 3.9, so should garner a lot of positive reviews either way. If you want to take this service from us, then we will post a nice review with 5 star rating. That would bring your average rating to 4.9.
