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The number of small and medium-sized businesses (SMBs) has been growing rapidly in recent times. Statistics show that SMBs represent 90% of global businesses and are responsible for around 50% of the world’s employment. Most entrepreneurs start their small businesses because they are passionate about an idea, but they also agree that a certain discipline is needed for every business to sustain and succeed. In a hyper-competitive market, simply having a good idea isn’t enough, you need to back it up with the right technology and manpower.
Every business, no matter which industry it belongs to, needs efficient IT services to get various operations up and running. But not every SMB has the time and money to maintain an in-house IT team. This is why most SMBs worldwide are inclining toward managed service providers (MSPs) who can outsource managed IT services according to their business’s needs and relieve some pressure off them.
A Managed Service Provider (MSP) is a third-party vendor that outsources services to the client company and assumes end-to-end responsibility for the services. These services can be delivered to the client either remotely or from the client’s location. A large number of MSPs extend managed IT services such as network management, cybersecurity, mobile device management, cloud infrastructure management, etc. to businesses of all sizes. Small businesses can benefit greatly from such managed mobility service providers, as they no longer need to have an in-house IT team to perform these diverse operations.
MSPs manage their client's mobile devices and diverse endpoints including smartphones, tablets, laptops, rugged devices, custom-built devices, POS systems, kiosk management, etc. Modern-day MDM solutions and RMM solutions offer powerful features that can help MSPs remote manage and secure thousands of client devices and simplify bulk device management.
More info: What is Internet Exchange Point (IXP)